How Alexa is Transforming Patient Care for the Healthcare Industry


Physicians must often coordinate with patients whose health requires adhering to a strict set of daily habits. Some patients must limit their diets, some must take medications at prescribed doses and times, some must perform exercises, etc.

Unfortunately, when a patient is responsible for letting their physician know if they’ve followed these types of instructions, there is plenty of room for error. Even if a patient does communicate this information accurately, the process of writing it down, sending an email, or phoning the clinic is often cumbersome.

That’s why digital agencies and app developers are partnering up to help both patients and physicians leverage Alexa to simplify the process. Through an effective development and engagement strategy on this platform, these companies are making patient-doctor communication easier, and care more efficient.

Improving Communication Between Physicians and Patients

Imagine this hypothetical scenario: a patient returns home from the hospital after having a stroke. They are instructed to take specific medicines at specific times throughout the day. They must also let their doctor know if they are experiencing any symptoms that may be indicative of health complications.

Working together, tech companies have created a product that uses Alexa to help such patients comply with their doctors’ instructions and communicate with their physicians more efficiently. Alexa can remind a patient when it’s time to take their medicine. Alexa will also ask questions to determine if a patient is making the expected recovery.

The information Alexa gathers will be securely sent to a “HIPAA compliant Box content layer.” Any approved physician or healthcare professional can easily access it whenever they need.

There’s More to Come

These developments represent merely the tip of the iceberg. Thanks to advances in AI technology, future iterations of such products will offer a wide range of features for both doctors and patients.

For instance, after staying at a hospital, a patient may need some training or education to understand how to manage their health during the recovery period. Alexa may soon be able to provide the necessary training, answering any questions a patient has.

AI and products like this will also simplify certain basic processes involved in receiving medical care. There may soon come a day when filling out an exhaustive medical form is as simple as answering Alexa’s questions. Companies will ensure that any information collected is securely stored and easily accessible to those who need it. Some products already use AI to verify insurance, for instance.

New technologies have always improved healthcare. As this example shows, that often involves developers leveraging existing technology to improve the experience for everyone involved, including nurses, doctors, and patients.

Lazada Malaysia

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